Advisory Services
Enhance your hospitality business
with Strategy, Innovation & Leadership
In the world of hotels and restaurants, exceptional guest experiences are built on visionary leadership, strong organizational culture, and continuous development. Our Executive Consulting services in Strategy, Innovation, and Transformation form the cornerstone for defining your vision, mission, and long-term strategy, ensuring your brand stands out in a competitive market.
We go beyond surface-level insights. Our team dives deep into every facet of your hospitality business, from revenue streams and service design to team engagement, operational structure, and guest journey optimization. By understanding what makes your hotel or restaurant unique, we help translate your values into a powerful service culture program that inspires both guests and employees.
Through targeted leadership coaching, employee engagement initiatives, and organizational development, we help hospitality leaders create transformational change that enhances both guest satisfaction and business performance. The result is a sustainable culture of excellence that attracts top talent, delights guests, and drives long-term success.
Empower your people. Elevate your guest experience. Transform your hospitality brand. Discover how our Executive Consulting and Leadership Development programs can help your hotel or restaurant thrive.
Pierre Verbeke
With 25 years of experience in hotel management and hotel openings, Pierre has extensive hospitality consulting experience. For the past 10 years, he has brought a hospitality mindset to non-hospitality companies, improving their service excellence and offering people-centric solutions that enable sustainable growth and increased profitability.
Pierre has managed both branded and independent hotels. Having opened more than 90 hotels globally for Radisson, Park Inn and independent hotel operators, he has an impressive track record showcasing his solid project management skills and his ability to set up business units.
Recognised for his in-depth understanding of the customer journey and customer experience, Pierre has significantly contributed to managing change in a diverse portfolio of customers.
He has also performed numerous operational due-diligence mandates and currently supports several hotel owners in implementing their development plans.
Pierre holds a bachelor’s degree in hotel management from EHL, is a certified business planning coach and has attended several corporate finance courses with LSE. He’s currently completing a NED degree.
Pierre has a passion for travel as an opportunity to meet new people and experience new situations. He’s an avid nature enthusiast, taking his dog for long walks in the forest. Pierre is a keen skier and a modest petrolhead.
Jochen de Peuter
Jochen is a seasoned professional with extensive interdisciplinary experience, including five years in Project Management Consulting and nine years in Key Account Management.
He has a proven track record of successfully executing complex consulting projects across diverse industries, including hospitality, luxury retail, healthcare (clinics & wellness), banking, real estate development, passenger travel, governmental bodies, and UHNW investors.
His project solutions encompass strategic advisory reports, professional training programs, operational and financial performance optimization, investment opportunity analysis, and more.
As a Key Account Manager, Jochen is recognized as an enthusiastic team player with a results-driven approach, consistently placing the customer at the core of his strategy. He is adapt in working pragmatically and methodically, demonstrating exceptional organizational abilities, a strong analytical mindset, problem-solving expertise and robust reporting capabilities.
Jochen holds multiple diplomas and professional certifications and is fluent in several languages. His primary areas of expertise include client experience, hospitality and business development.
Jochen is a family man, a keen traveller and likes the outdoors.